Tuesday, March 28, 2023
19.7 C

Donor confidence in Malawi...

Malawians have every reason to smile following the restoration of donor confidence in their government, with the World Bank being the latest bilateral partner to commit financial resources to the Malawi Government.

Mwanamvekha urges cyclone Freddy...

Presidential candidate for the former governing Democratic Progressive Party (DPP), Joseph Mwanamvekha, has advised survivors of Tropical Cyclone Freddy to take proper care of their children and send them to school once schools open.

NICE, religious leaders preach...

National Initiative for Civic Education (NICE) Public Trust and religious leaders in Balaka have decried the tendency by politicians to politicize national development programmes, stressing this suffocates efforts and energies invested to achieve them.

APM admits he has...

Former President Professor Arthur Peter Mutharika has admitted for the first time since he was booted out of power in June 2020 that he has no solutions to the social and economic challenges weighing down Malawians at the moment.
HomeEntertainmentMultiChoice grows operations...

MultiChoice grows operations through Decoder Service Centers

Posted in

MultiChoice has disclosed plans to introduce a Decoder Service Centre in order to provide GOtv and DStv customers with technical support through decoder diagnostics, repairs, swapping of decoders under warranty and the sale of hardware and accessories.

Through these centers, customers can expect greater convenience and save on the cost of traveling.

Locations of Decoder Service Centers include Directo Space, Area 47 Bwandilo in Lilongwe, Mild Electronics at 5 Miles in Zomba with the Mzuzu branch coming soon, supported by the existing Blantyre Decoder Service Centre at the MultiChoice Malawi head office.

Decoder Service Centre agent and owner of Mild Electronics in Zomba, Joel Chisesa, expressed gratitude for the opportunity to continue working with MultiChoice.

Chisesa: We are grateful for the opportunity

On his part, MultiChoice Malawi Managing Director, Emma Gichonge said their aim is to continue to grow with and through their communities and that is best achieved through social upliftment and working hand-in-hand with local businesses to sustainably extend their services offerings. 

“Our Decoder Service Centre agents have been onboarded as service providers, upskilled through training, and certified in customer service and technical expertise to ensure the customers’ needs are met,” Gichonge added. 

Whilst the introduction of the new Decoder Service Centers means greater convenience for customers, the initiative aims to display MultiChoice’s commitment to engaging local entrepreneurs.

Customers can identify authentic Decoder Service Centre’s through framed MultiChoice certificates displayed in every branch in addition to the distinct GOtv yellow and DStv blue branding and signage outside each location.


More from this Author

MultiChoice Africa donates MK58m towards Cyclone Freddy disaster management in Malawi, Mozambique

MultiChoice Africa donated R1 million (MK 58 million) towards disaster management in Malawi and Mozambique, which have been affected by the devastating tropical Cyclone Freddy.