The Malawi Communications Regulatory Authority (MACRA) is set to enhance its efforts in combating misinformation and disinformation trends in the country through an advanced monitoring system.
MACRA says a contract for the supply, delivery, installation, commissioning, and testing of this integrated system will soon be awarded to HASHCOM Ghana Limited.
Speaking at a press briefing at Capital Hotel in Lilongwe on Tuesday, MACRA’s Director General, Daud Suleman, highlighted the critical need for regulatory tools in the digital age.
“As a regulatory body, MACRA has a responsibility to protect consumers from the dangers of misinformation on digital platforms. Relying solely on manual approaches to address these issues is inefficient. This system will provide the evidence we need to regulate effectively, instil confidence in digital platforms, and ensure the safety of online spaces,” Suleman said.
He emphasized that public trust in the digital ecosystem is vital, not only for user safety but also for sustaining revenue streams in the digital economy.
“When people lose trust in mobile and digital platforms, they shy away from using them, which can negatively impact our economy. This initiative will also empower Malawians by building awareness and equipping them to report digital misconduct,” he added.
Suleman further clarified that the contract award process adhered to all required bidding procedures.
He revealed that the system will be integrated with major social media platforms, including Facebook, X (formerly Twitter), and LinkedIn, to effectively track and analyse online trends.
Thokozani Chimbe, Director of Legal Affairs at MACRA, assured the public that the system will be implemented with respect for individual rights and privacy.
“The monitoring tool is designed to counter fake news and misinformation without infringing on people’s freedoms. We are committed to a balanced approach that addresses cybercrime while respecting the rights of all citizens,” Chimbe explained.
The project, valued at $1.5 million, is expected to be completed by the end of January 2025. MACRA expressed confidence that this initiative will play a crucial role in creating a safer and more reliable digital space for Malawians.
Through this proactive approach, MACRA aims to strengthen trust in digital platforms and safeguard the country’s online environment from the growing threats of misinformation and cybercrime.