MPC Assures Malawians of Secure Service Delivery

In preparation for World Post Day, Malawi Postal Corporations (MPC) has affirmed its dedication to serving Malawians with integrity.

During a media tour organized ahead of World Post Day, which is celebrated annually on October 9th, MPC’s International Mail Processing Manager for Kamuzu International Airport (KIA), Enala Jumpha, emphasized the importance of security in their operations.

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“All mail and parcels that we receive and send here are scanned to ensure there are no illegal items, so you can see that security is a priority at MPC. We urge Malawians to trust us as they do business with us,” said Jumpha.

She also mentioned that to embrace digitalization, the corporation has implemented an IPS system to scan all incoming and outgoing mail, thereby speeding up the tracking process for international mail.

“Currently, the only challenge we have is that we rely on one airline to ship our mail. Previously, we had South African Airways, which played a vital role in transporting our mail. But due to COVID-19, we switched to using Ethiopian Airlines (ET) for our business; however, the demand is there,” elaborated Jumpha.

On Wednesday, Malawi Posts Corporation (MPC) will join the global postal community in celebrating 150 years of the Universal Postal Union (UPU) global postal service leadership.

Since its establishment in 2000, MPC, along with 191 other UPU members, has benefited from the union’s leadership in overcoming disasters and adapting to rapid technological changes, ensuring the best service provision to everyone, especially the most vulnerable.