New company, ChanguFood, born to revolutionize food delivery in Malawi

Visionary entrepreneurs – Nohaata Seven and Eric Chiwala – have launched a company set to evolve food delivery landscape in Malawi.

ChanguFood, for that is the name of the company, is at the forefront of this transformation, and with a mission to bridge the gap between customers and restaurants, the company mobile app is already redefining the industry with a technology-driven approach that prioritises speed, reliability, and customer satisfaction.

Speaking in an interview on Thursday, Seven said no one should have to compromise on convenience when it comes to food delivery.

“It is a service that needs to be delivered fast but with the utmost care,” stated Seven, who is the Founder and Developer of the ChanguFood app.

“At ChanguFood, we are revolutionising the experience by ensuring that high-quality meals reach our customers efficiently, no matter where they are.”

The app enables ordering of food in a simple, fast, and hassle-free. According to Seven, ChanguFood’s user-friendly mobile app allows customers to browse menus, select their favourite meals, place orders, and track deliveries in real-time, adding that users can enjoy restaurant-quality meals at work, home, or on the go with just a few steps.

“Our commitment is to make food delivery seamless. We have built an easy-to-use mobile platform that enhances convenience for customers and restaurants, making it easier than ever to access delicious meals,” added Nohaata.

While customers face affordability challenges and delays, many food businesses struggle with inefficient delivery networks, high operational costs, and limited access to broader markets.

ChanguFood’s solution streamlines operations with flexible delivery and various online payment options (via the payment gateway PayChangu).

This helps merchants boost sales, manage their businesses more efficiently, and improve customer satisfaction.

“ChanguFood is not just another food delivery service. We are changing the way Malawians experience food delivery,” Nohaata says.

In his remarks, Chiwala, the co-founding director at ChanguFood, stated that the vision for ChanguFood was not just to enter the market with an innovative app, but to really make a meaningful impact.

He said this is why one of our focus areas was to target not only the popular restaurants, but also those that are not well-known and widen their reach via our app.

“The app helps merchants grow their customer base by giving them access to a broader audience and offering insights into delivery performance and customer feedback. We are also intentional about hiring the best young talent. Our staff is comprised of young people who are energetic, driven, and ready to work towards contributing positively to the economy,” he added.

ChanguFood’s professional delivery team ensures that every order is delivered on time and in perfect condition.

By investing in professional training, ChanguFood has built a team that prioritises efficiency and customer service, upholding the company’s high standards for reliability and efficiency.

Following the successful launch in Lilongwe, ChanguFood is set to expand its services to Blantyre by April 2025. This expansion is a significant milestone in the company’s ongoing efforts to improve the food delivery experience across Malawi.

With this move, ChanguFood aims to provide greater convenience and accessibility to customers in Blantyre while also forging partnerships with local restaurants.

“This move is not just about growth – it’s about strengthening the connection between restaurants and customers through reliable technology and service. By bringing ChanguFood to Blantyre, we are unlocking new opportunities for local businesses while ensuring that more Malawians can enjoy the convenience of fast, high-quality food delivery,” Chiwala said.

Meanwhile, ChanguFood invites all Malawians – students, busy professionals, families, and restaurant owners – to be part of this exciting journey.

Download the ChanguFood app from the App Store or Google Play. Stay connected on all social media via @ChanguFood for the latest updates, promotions, and special offers. You can also visit the official website www.changu.app.

“The future of food delivery is here. We are building a service that truly meets the needs of Malawians. Join us as we make fast, reliable, and convenient food delivery a standard in the country,” Nohaata concluded.